PLEASE BEAR WITH US AS WE RE DESIGN OUR WEBSITE ❤️
Hair at Hatton pride themselves on providing every one of their clients with an exceptional salon experience, whilst leaving with hair they absolutely love! The passion from our team extends also to creating a real, welcoming salon experience. We have endeavoured comprehensively to think through every element of the salon visit from the moment you walk through the door.
Customer experience is at the heart of everything we do and we continually strive to exceed clients expectations through our creative and technical experience in cut and colour. This includes our attention to detail and our focus on providing each client with a truly personalised service.
Creating lasting relationships with our clients is extremely important to us at Hair at Hatton because they enable us to evolve your style with trust and experience.
If you are new colour or Nanokeratin smoothing treatment client to Hair at Hatton OR it's been 6 months or more since your last colour or Nanokeratin, you will need to have a skin test at least 48 hours before your appointment with us.
Whether you’re a regular visitor or a new face, we thank each and every person who walks through our doors. As a small business, you can appreciate we can’t afford last minute cancellations or no shows. Because of this we have the following in place: A £10 deposit is required upon booking via our booking system slick to secure your appointment. If you book online this will be taken upon booking, if you book in salon or over the phone, you will be sent a text with a secure link to pay. This amount is taken off the upcoming appointment and is refundable up to 48 hours before the appointment. Sometimes a 50% deposit is needed for certain appointments but you will be advised of this if it applies to you.
We also kindly request that you give us as much time as possible if you need to re arrange or cancel your appointment. Hair at Hatton have a cancellation policy in place which is: ▪️ Less than 48 hours notice : 50% of the appointment value is to be paid ▪Less than 24 hours notice OR no show: 100% of the appointment value is to be paid.
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